For a medical emergency in Rome, call 112 and give your location and symptoms. For non-urgent care, call 116117: it also guides tourists and connects callers with out-of-hours medical care during the service’s operating hours. The map helps locate pharmacies and emergency departments but does not replace medical assessment.
Practical tip: SaluteLazio also lists a tourist medical service in Rome: ask 116117 which location and opening hours suit your needs before setting off. For an on-duty pharmacy, check the rota for the relevant date and call to confirm access arrangements and medicine availability. Carry identification, your EHIC if applicable, and details of medicines you take.
Advice sources: Regione Lazio · Emergenza sanitaria · SaluteLazio · 116117 · SaluteLazio · Guardia medica e assistenza turistica · Ordine dei Farmacisti di Roma · Turni · Unione europea · TEAM / EHIC
What I do — Roberto
For a minor problem that is not urgent, I often ask the pharmacist for advice. Italian pharmacists have strong training and, in simple cases, can guide you well; when something goes beyond their scope, they point you to a doctor or the right service.
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Frequently asked questions
What is the medical emergency number in Rome?
Call 112 and give the address, a landmark and symptoms; follow the operator’s instructions. Use 116117 instead for non-urgent care.
How can I find a pharmacy open at night?
Check the Rome Pharmacists’ Order duty rota for the relevant date. Call the pharmacy to confirm hours, night-access arrangements and medicine availability; ordinary listing hours alone do not confirm an on-duty shift.
Can a tourist use an emergency room in Italy?
Yes. If you are entitled to an EHIC, carry it: it proves coverage for medically necessary care during a temporary stay under the local health system’s rules. It does not provide private-healthcare coverage. Call 116117 for guidance on non-urgent services.